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About The Artificial Intelligence User Experience Workshop:

  • AI is all around us. Artificial intelligence (AI), autonomous systems, smart buildings, ambient intelligence, pervasive computing, ubiquitous sensors, Big Data, predictive analytics, wearables and smart textiles, the Internet of Things... while we don’t know exactly what forms our increasingly-intelligent technologies will take, we know for certain that they grow more woven into the fabric of our lives every day.

  • What we did: On May 27, 2014, a select group of researchers, entrepreneurs, and investors met at Stanford for this first-of-its-kind event organized by the Stanford Center for Critical Foresight, Innovation Leadership Board, and Lux Research’s Strategic Foresight practice.

  • Why a workshop? Surprisingly, little thought has been given to the interface between these smarter machines and humans. User experiences (UX) are so seamless today that we forget how recently designers had to debate the importance of usability. Yet we know that user experience is critical to efficiency, accuracy, safety, satisfaction, even comprehension. In developing Artificial Intelligence User Experience (AIUX), some of the types of questions we must address include:

    • How do we design the user experience of artificial intelligence in its many forms? What de facto standards and norms can we expect – the AIUX equivalents of mouse pointers, folders, menus, and files? What will be personal, even intimate AIUX?

    • What is the role of biomimetic interfaces (machine vision, natural-language processing, touch/gesture, haptics)? Does data visualization play a new or different role, given humans’ exceptional spatial reasoning and computers’ ability to present data in 2 or 3 graphical dimensions?

    • What are appropriate degrees of autonomy and control for intelligent systems vis-à-vis their human operators? When does filtering cause bias, nudging become coercion, predictive analytics become computer control? When do computers override human decisions and vice-versa?
Get involved: The AIUX topic and Stanford’s process were a huge hit with attendees, who gave the event very positive ratings. But of course, we only scratched the surface of this exciting new area, and we will hold follow-up events – starting with AIUX 1.1 in Helsinki. To join our next workshop, please email mark.bunger@luxresearchinc.com.